Questions we get
before every engagement.

Weeks 1–2: current-state mapping and workflow observation. Weeks 3–4: opportunity identification, tool selection, and SOW finalization. Weeks 5–10: build and deploy — we work inside your actual systems. Weeks 11–12: training, documentation, and handoff. Post-engagement: 30-day check-in included.

It depends on the engagement. For some workflows, existing tools you already pay for (Microsoft 365 Copilot, HubSpot, etc.) are the right fit. For others, we'll recommend and help configure purpose-built tools. We'll always recommend based on what's right for the workflow and your budget — not based on partnerships or commissions.

The system belongs to you and your team operates it independently. We provide documentation, training, and a 30-day post-launch check-in. If you want ongoing optimization, we offer a structured quarterly Kaizen retainer — but there's no dependency on us built into the system we deliver.

Pricing is fixed per engagement and defined in the SOW before you sign. A standard workflow sprint (8–12 weeks) typically ranges from $45,000–$120,000 depending on complexity and integration requirements. Federal engagements through GSA MAS may have different pricing structures. Initial scoping calls are free and include a rough estimate.

We only do fixed-price, milestone-based engagements. No hourly billing. No open-ended retainers unless you opt into a structured quarterly program. The price you see in the SOW is the price you pay — changes to scope are renegotiated, not silently absorbed.

Yes. For most clients, we recommend starting with an AI Opportunity Assessment (2 weeks, fixed price). This gives you a prioritized opportunity map, tool recommendations, and a specific sprint proposal — before you commit to the full implementation. For federal agencies, this is available as a standalone deliverable under GSA MAS.

Agencies purchase through the GSA Multiple Award Schedule (MAS), Contract #47QTCA26D000K. For task orders under the simplified acquisition threshold, no competition is required. Above threshold, agencies can issue a Request for Quote to multiple MAS holders. The process typically takes 2–4 weeks from scope agreement to award.

Yes. Our federal engagements are designed around EO 14179 (Removing Barriers to American AI Leadership), EO 14319 (Preventing Woke AI in Federal Government), and OMB M-26-04 (Unbiased AI Principles for LLM Procurement). We help agencies implement AI consistent with these requirements — including vendor vetting against OMB Appendix A transparency standards.

Ingress IT Solutions has staff with clearances available for sensitive mission environments. Clearance level and scope depend on the specific engagement requirements. Contact us directly to discuss your agency's requirements — this is handled case-by-case based on the nature of the work.

We establish a baseline measurement at the start of every engagement — before any AI is deployed. Success is measured against that baseline using metrics we agree on upfront: processing time, error rate, throughput, staff hours, or whatever is most meaningful for the specific workflow. The SOW specifies success criteria.

If we don't reach the success criteria defined in the SOW, we work to resolve it — additional sprints, configuration changes, or scope adjustments. We don't walk away from a project that hasn't met its stated objective. This is why we're careful about what we commit to at the scoping stage — we only propose engagements we are confident will succeed.

Yes — see our Case Studies page for anonymized examples with specific outcomes. For federal agency past performance, we can provide a formal past performance reference through the Ingress IT Solutions parent company (GSA MAS #47QTCA26D000K), including work at USPTO, SEC, and DoD.

Yes, but the fit question is about your operational readiness, not your AI maturity. We work with organizations that have a specific workflow problem, documented processes, and the authority to change how that workflow operates. We don't require prior AI experience. We do require a named bottleneck and someone accountable for the outcome.

Not at all — most of our mid-market and government clients don't. We bring the technical expertise. What we need from you is access to the people who do the work (for process mapping), access to the systems involved (for integration), and a point of contact who can make decisions. We handle everything else.

We are not the right fit if: you're still exploring whether AI is relevant to your business; you want a strategy document without a commitment to implementation; the workflow is informal and undocumented; you need internal buy-in before committing; or you want a low-risk pilot with no production deployment decision. We will tell you this in the first conversation — we would rather say no early than run an engagement that doesn't succeed.

Fill in the contact form with your name, organization, and a sentence about the workflow challenge you're trying to solve. We'll schedule a 30-minute scoping conversation within one business day. No sales deck. No demo. Just a direct conversation about whether and how we can help.