Service · Workflow Strategy

Find the workflows where AI
is worth building first.

Most AI efforts stall because organizations start with tools instead of work. Otonmi identifies the processes where cycle time, backlog, decision latency, and exception handling create measurable drag: and builds the roadmap to fix them.

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What this solves

Most AI efforts stall because the organization starts with tools instead of work.

You know AI should be doing something useful inside your operations. You're not sure which process to start with, what the realistic ROI looks like, or which risks matter. Otonmi maps the friction, models the value, and produces a prioritized roadmap you can act on in 90 days.

📊
Workflow Friction Map
Current-state mapping across target workflows: identifying where cycle time, decision latency, error rates, and backlog create the most drag.
💹
Opportunity Ranking & KPI Model
Prioritized list of AI opportunities with a baseline KPI model for each: so you can see projected ROI before committing to a build.
📝
Governance Memo
A plain-language assessment of risk, human review requirements, data readiness, and compliance considerations for each opportunity.
🗺
90-Day Roadmap
A sequenced delivery roadmap: which workflow to start with, what a thin slice looks like, and what success looks like at day 30, 60, and 90.
How we work

Five steps from discovery to a signed roadmap.

The Workflow Value Sprint runs two weeks. We observe, interview, model, and deliver: not a discovery deck, a prioritized set of decisions you can act on immediately.

Workflow Observation
We map processes as they actually run through stakeholder interviews, system audits, and live observation: not from documentation that describes how work is supposed to work.
Friction Identification
We classify each step: where does human judgment create a bottleneck, where does volume overwhelm capacity, and where does error propagation compound downstream costs?
AI Opportunity Sizing
For each high-friction area, we model the realistic value of AI intervention: cycle time reduction, capacity freed, error rate improvement: grounded in your baseline, not industry benchmarks.
Risk & Governance Assessment
We flag what must stay human-led, what requires audit trails, what data is ready for use, and what explainability requirements apply. This shapes the roadmap, not a separate compliance workstream.
Roadmap Delivery
We present a prioritized set of opportunities with a sequenced 90-day roadmap. You leave with enough specificity to start a build immediately or take the roadmap to stakeholders for approval.
Best fit

This engagement works best when you're at the beginning.

Right fit
You have 2–4 operational workflows in mind but no clear prioritization. You need to show stakeholders a business case before committing to a larger build. You're operating in a regulated or document-heavy environment where governance matters from day one.
Wrong fit
You already have a clear workflow identified and a signed-off business case. In that case you're ready for the Production-Ready Thin Slice: skip the sprint and go straight to building.
See Workflow Implementation → Scope a Workflow Sprint

Start with a two-week sprint.
Leave with a decision you can act on.

Fixed scope. Fixed price. You see the full cost before you sign. No hourly billing, no open-ended discovery retainer.

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Workflow Value Sprint
2 weeks · fixed scope
$18k–$35k
Production-Ready Thin Slice
6 weeks · one workflow in production
$60k–$125k
Domain System Launch
10–12 weeks · full domain live
$140k–$300k
Common questions
How many workflows do you assess in a sprint?
Typically two to four. We narrow to the highest-value candidate by day three and spend the remaining time building the business case and governance view for that workflow specifically.
Do we need to have our data clean before starting?
No. Data readiness is part of what we assess. We flag what's ready, what needs remediation, and whether a workflow can be piloted on current data quality or whether a preprocessing step is required first.
What happens after the sprint?
You receive a complete roadmap and can choose to move immediately into a Production-Ready Thin Slice with Otonmi, take the roadmap to an internal team, or simply use it to get executive alignment before committing to a build.
Can this be done remotely?
Yes. Most of the work is remote. We typically request one half-day on-site session for stakeholder interviews and process observation, where feasible.

Find the workflow worth
building first.

Two weeks. Fixed price. A prioritized roadmap and business case you can act on.

Book a Working Session →